Medic Assistance International
Medical Assistance for Travellers
24/7 physician-led assistance · Embassies, insurers & travellers
Physician-led assistance for visitors and expats
Medic Assistance International is the oldest established, independent medical-assistance provider in Mauritius. We deliver routine and emergency health and travel services for tourists, expatriates and business visitors across Mauritius and Seychelles – day and night, with one accountable local desk.
We are the preferred service provider for most embassies and diplomatic missions on the island, and the local partner for 60+ assistance companies and travel insurers worldwide.
What this service covers
- 24/7 medical assistance desk – triage, clinical advice and case ownership from first contact
- Doctor house calls – licensed practitioners to hotels, villas, residences and workplaces
- Emergency medical assistance – rapid assessment, referral and hospital pathway when required
- Hospital admission & discharge – bed finding, admission liaison, progress reporting and discharge planning
- Guarantee of payment (GOP) – coordination of medical-expense guarantees with insurers and facilities
- Claims assessment & cost containment – bill review, provider negotiation and documentation for underwriters
- Emergency air evacuation – air-ambulance access when local care is not clinically sufficient
- Repatriation of mortal remains – respectful documentation, authorities and receiving arrangements
- Travel logistics – ambulance and taxi transfers, commercial-flight medical arrangements and related bookings
How partners work with us
Assistance companies and insurers open a case with us; we become the on-ground command point. Embassies and consulates use the same desk for discreet coordination for nationals. Travellers and expats can reach us directly when they need a doctor, hospital access or help navigating care abroad.
Activate assistance
24/7 desk: +230 5728 7110 · Office: +230 464 2019